Terms and Conditions

⚕️ Medimartia is committed to providing safe, reliable, and quality healthcare products. By using our platform, you agree to the terms outlined below. Please read carefully.

Last Updated: June 2026  |  Effective Immediately


📋 Table of Contents

  1. Acceptance of Terms
  2. Products & Services
  3. Medical Disclaimer
  4. Orders & Payments
  5. Shipping & Delivery
  6. Returns & Refunds
  7. Intellectual Property
  8. Privacy
  9. Limitation of Liability
  10. Governing Law
  11. Changes to Terms
  12. Contact Us

1. Acceptance of Terms

By accessing or using medimartia.com, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement under applicable Indian law. If you do not agree to these terms, please discontinue use of our website immediately.

⚠️ Minor Access: If you are under 18, you may only use this site under the supervision of a parent or legal guardian who agrees to these terms on your behalf.

2. Products & Services

Medimartia offers a curated range of healthcare products across the following categories:

Category Examples
💊 Medicines OTC drugs, supplements, first aid
🩺 Health Devices BP monitors, glucometers, thermometers
🧴 Personal Care Skincare, hygiene, grooming
🌿 Vitamins & Supplements Multivitamins, protein, immunity boosters
👶 Mother & Baby Baby care, maternity, feeding essentials
🥗 Health Foods Organic foods, diabetic-friendly, nutrition

All products are subject to availability. We reserve the right to discontinue any product without prior notice.


3. Medical Disclaimer

🚨 Important: The information on this website is for general informational purposes only and does not constitute professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before purchasing or using any medical product. Medimartia is not liable for any health decisions made based on content found on this website.


4. Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete. Key points:

  • Prices are listed in INR (₹) and are subject to change without notice.
  • Payment must be completed at the time of purchase.
  • We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud.
  • Order confirmation emails are sent upon successful payment — please check your spam folder if not received.

5. Shipping & Delivery

We aim to deliver all orders within the estimated timeframe shown at checkout. Please note:

  • Delivery timelines may vary based on your location and product availability.
  • Medimartia is not responsible for delays caused by third-party courier services or force majeure events.
  • Tracking information will be shared via email/SMS once your order is dispatched.
Pan-India Delivery: We deliver across India. Delivery charges and timelines vary by pincode and order value.

6. Returns & Refunds

Due to the sensitive nature of healthcare and pharmaceutical products, our return policy is as follows:

  • Returns are accepted only for items that are damaged, defective, or incorrectly delivered.
  • Refund requests must be raised within 7 days of delivery with photographic evidence.
  • Opened or used products are not eligible for return.
  • Refunds are processed within 5–7 business days to the original payment method.

7. Intellectual Property

All content on this website — including text, images, logos, product descriptions, and design — is the exclusive property of Medimartia and is protected under applicable intellectual property laws. Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited without prior written consent.


8. Privacy

Your use of this website is governed by our Privacy Policy, which is incorporated into these Terms by reference. We are committed to protecting your personal data in compliance with applicable Indian data protection laws.


9. Limitation of Liability

To the fullest extent permitted by law, Medimartia and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or any products purchased through it, including but not limited to loss of data, revenue, or health outcomes.


10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in India.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the website after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.


12. Contact Us

📬 Medimartia Customer Support

🌐 Website: medimartia.com

📧 Email: support@medimartia.com

🕐 Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST


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